Dovetail Custom Home Builders

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Archive for the ‘Construction’ Category

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Your home shouldn’t suck!

Tuesday, May 25th, 2010

cartoon of poorly designed houseIt all starts with the lot. Dark living spaces in a home suck. You can’t move the sun, so you’d better design your home with the lot’s orientation to the sun in mind, or your home will have sucky spaces. (more…)

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Modular Set Day

Thursday, April 29th, 2010

As I rolled up to the scene of the day’s modular home set, there was a slight chill in the air; a typical spring morning in Northern Virginia.  The weather forecasters had called for showers throughout the day, but the set crew was determined to work through it.  Already without any rain, the crane operator had his hands full with picking up 40,000 pound boxes over high-voltage power lines on a narrow lot in Arlington; the rain would have added a nuisance element for the riggers and the set crew.  As the first truck pulled the first module into position, the the cloud cover thinned out enough to allow the sun to poke through…maybe it wasn’t going to be such a nasty day after all! (more…)

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The top 10 Reasons Why Modular Homes Are Better Than Site-Built Homes

Thursday, April 15th, 2010

I find myself constantly having to explain to prospective customers why modular homes are superior to site-built (or “stick-built”) homes, so I’ve compiled a “Top 10” reasons, Letterman style, for you:

10.  It’s the state-of-the-art in homebuilding

For centuries (literally), human beings have built their shelters the old-fashioned way, one board (stud) at a time.  In the past two decades, the modular industry has taken giant leaps forward in both focus and capability to the point where virtually every modular plant is able to produce modules for Custom homes.  (more…)

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Sometimes Things Go Wrong

Friday, April 2nd, 2010

Some people think it’s a weakness to admit that they’re not perfect, but while the pursuit of homebuilding perfection is a passion (obsession?) of mine, I feel it takes a bigger person to admit they don’t get everything right all the time. There are a myriad of moving parts in homebuilding; sooner or later, all builders have to come to grips with this reality. Good builders put systems in place to keep things from going wrong. Better builders put new systems in place so the same things won’t go wrong again. The Best builders do both, but above all they don’t shy away from responsibility, and always turn miscues into opportunities to prove their worth to their customers. (more…)

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They just don’t build ‘em like they used to!

Monday, March 29th, 2010

photo of stick-built homeYou hear it a lot: “They just don’t build ‘em like they used to.” When it comes to homebuilding, it couldn’t be truer. Years ago, homes were built by teams of skilled workers who often went to vocational schools, took pride in their work, and had the know-how to truly be called “Masters of their trades.” (more…)

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Modular Homes Built Here

Friday, March 12th, 2010

photo collage of modular homeFor years now, many modular builders have had to deal with the stigma the term “modular” has had in the past, mostly due to public knowledge lagging behind the new advancements in that industry.  Many have attempted to avoid the label, choosing “Systems Built” instead, or simply only focusing on the advantages modular construction brings without clearly advertising “MODULAR HOMES BUILT HERE.”  Thankfully, public opinion is finally catching up to modern reality, so modular homebuilders can now proudly announce themselves for who they are.
(more…)

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Speed, Quality and Price: No Longer an Impossible Triangle

Thursday, March 11th, 2010

For as long as I can remember, there has been a traditional rule in construction, a secret passed from old builders to their young proteges.  The rule states that a builder can offer customers two out of three of the following, but not more:  speed, quality, and price.

  • You can have good quality delivered in a short time, but it will cost you a lot more
  • You can have quick delivery and a good price, but your quality will suffer
  • You can have good quality for a good price, but it will take a long time to deliver

This rule, also referred to as the “Impossible Triangle,” has been passed on between builders, traded as an inside joke or a knowing look when a customer asks for all three at once, and up until recently, has been the honest truth for homebuilders and their customers.  Modular has changed all that.  Modular, because of the efficiency of building in a plant and concurrent to the permitting process, allows builders to deliver on speed while keeping quality high and price equal (or even sometimes slightly less).  If I had to give an insider’s perspective on modular to the consumer, it would be that if you are going to build modular, you should expect to pay equally (or only slightly less) for a custom modular home as for a comparable custom stick-built home (“comparable” is a difficult thing to gauge, because stick-built home quotes typically start off as 2×4 construction, aren’t necessarily ENERGY STAR, can use cheaper construction techniques, etc.).  To get a quality product, you have to pay a fair price; that rule is the same as it always has been.  What has changed is that the modular builder is now able to build you a quality product in much less time than the stick builder, because the application of time to the construction timeline has changed, so the traditional rule has been broken in a way that favors you.  That is where savings come in:  because the carry cost of land under construction is expensive, as is living somewhere else while you’re waiting for your home to be completed,the abbreviated timeline translates to less associated costs.  Because now more than ever time savings translates to cost savings, the modular process ultimately is the cheaper way to go when you consider time as a commodity.  So while the age-old rule of speed, quality and price is still true for traditional builders, the modular world has created a world where you can have it all.

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Time, Tide, and Loyal Clients

Thursday, February 25th, 2010

image of twisted clockThere is a saying, (well, it’s more than a “saying” but anyway…) that every Plebe learns at the U.S. Naval Academy, and it goes, “Time, Tide, and Formation wait for no one….”  It’s something that I learned when I was a Plebe, and it has stuck with me throughout my professional life.  Time and tide (or weather) wait for no one; that is self-evident.  Similarly, clients, if they are to be loyal clients, will not wait for slow contractors.  When forced to wait, loyal clients become angry clients.  Here is some general advice on how to approach the important question of time with a contractor. (more…)

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Avoid Change Orders

Tuesday, February 16th, 2010

Most contractors can have a reasonable idea of what a typical customer expects, so why do they spec it lower and give you an unreasonably low price?  Two words:  Change Order.  Change orders, while a perfectly legitimate instrument of contract modification, are the dishonest contractors’ tool to bring his profitability up and turn a loss for him into a gain.  I think back to a contractor some friends of mine had used to put an addition onto their home, and how they were shocked when, after the rough-in phase (so, bear studs, wiring, heating ducts, and plumbing, no insulation or drywall), the contractor said, “I’m done.”  Steve (name changed) was beside himself because the work was not done to his expectations, but sure enough, there wasn’t a clearly defined set of specs stipulating where the project ended.  The contractor knew that, so he played him.  You can imagine what Steve’s bargaining power was with that contractor when they sat down to discuss that change order and heard the pricey new cost involved… pretty dirty trick.  Why the change order tactic works for the dishonest contractor is because there is a legitimate additional cost associated with changing things mid-stream compared to doing it differently from the start.  Changes require re-work, ordering new material, slowing down other phases, bringing in different workers, or having to re-do any of the previous work, which translates into legitimate higher costs to the contractor, so you can’t simply use the change order practice or relative steepness in price as a means of spotting a dishonest contractor.  The fact is, change orders are expensive, so avoid them by planning and choosing well before work begins.  And have the discipline not to change things once work is underway.  If you have done enough planning and specified the job right, any changes you make mid-stream should not result in a significant enough gain for your project.  Be confident!  Guard against buyer’s remorse and stick to your original plan.

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Scope of Work

Tuesday, September 22nd, 2009

Without a clear scope of work, you really don’t know what a bid for construction work includes, and the more complex the job, the greater the chance of this unknown factor coming back to bite you. But I would say, if you haven’t discussed the specs, or didn’t understand them, or didn’t probe for more detail, you as the buyer have set yourself up for the fall. It’s amazing that consumers have gotten quite savvy about shopping and negotiating for the purchase of a car than a large renovation project. The former typically involves a much smaller sum of money and yet customers have no bones about negotiating here. Gone are the days people walk onto car lots and look at stickers—if you don’t have the buyer guide report in-hand when you meet a car salesman, you’re living in the 80’s (and I’m not talking about leg warmers and Duran Duran). Why is it, then, that when it comes to remodeling a kitchen, building an addition, or even building a new home, contracts that are $30K – $1M+, all you ever hear is “I found someone to do it for $5K cheaper than the others.” What does that mean? It’s like saying “I got a red car cheaper than a blue car and saved $1,000.” Huh?

Understanding the scope of work is important when looking at different bids because if you blindly trust the contractor will deliver the level of finish and workmanship you expect, their perspective will likely not match yours. Just like you hope to get the level of finish and craftsmanship you want for the least amount possible, your contractor wants to get the project done for the least amount of cost possible to him or her. If you don’t make sure that they understand how you expect it to be done and look once it’s done, then you are leaving yourself wide-open for a big, ugly surprise. It is a rare thing these days that a contractor delivers a project that exceeds expectations. Even honest contractors have a level of finish they need to solve to, and while you might expect them to deliver a sexy Italian sports car, they might build you a Japanese sedan. While both are desirable in their own way, one is much cheaper to do than the other. In fact, I would say that if your expectations were exceeded without reviewing scope of work, it would be plain dumb luck and good for you! Usually, if you haven’t gone over the gritty details and set mutual expectations, it will be unlikely that the contractor will intentionally “wow” you.

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